Alternative Dispute Resolution for Consumer Disputes

At Casa Beleza do Sul, we are committed to providing high-quality service and ensuring the satisfaction of our guests. However, should a consumer dispute arise in connection with the services we provide, consumers may resort to an Alternative Consumer Dispute Resolution (ADR) entity.

In accordance with Portuguese Law No. 144/2015 of 8 September, as amended, we inform our guests that the competent Alternative Consumer Dispute Resolution entity for our geographical area is: 

CIMAAL – Algarve Consumer Information, Mediation and Arbitration Centre
Address: Av. 5 de Outubro, No. 55, 8000-075 Faro, Portugal
Telephone: 351 289 823 135
Email: apoio@consumidoronline.pt

Consumers may also obtain further information regarding their rights and available dispute resolution mechanisms through the Portuguese Consumer Portal:

Consumer Portal: https://www.consumidor.gov.pt